• Business development skills building
  • Developing and leveraging key business relationships
  • Client feedback and retention
  • Business development in a disruptive economy
  • Lateral integration
  • Six stages in the business development process
  • Client transition and succession planning
  • Maximizing LinkedIn
  • Building alignments and alliances
  • Establishing a referral source program
  • Standing out in a virtual business world
  • Enhancing your message by using body language to your advantage
  • Firing your inner critic
  • Building business as an introvert; building business as an extravert
  • Honing your presentation skills
  • Using strategic storytelling to be relatable and memorable
  • Holding effective Zoom meetings
  • Asking open-ended questions to establish like, credibility and trust
  • Offering a remarkable customer journey

Learn more by calling Barbara at 484.431.7068 or email today.